FAQ

I am a new resident, what information should I know?

When is the Administration office open?

How do I get a Dog license?

Why wasn't my waste collected?

Who do I notify if a street light is out?

What do I do if I want to appear before council?

Who do I contact to book a facility?

Where can I find a copy of fees and charges for the Township?

What options do I have for paying my water and or tax bills?


I am a new resident, what information should I know.
There is a lot of knowledge to be gained from surfing through our website. For specific information geared to new residents to the area, please visit our new residents page.

When is the Administration Office open?
The Township of Southgate Administration Office is open Monday - Friday from 8:30 am - 4:00 pm

How do I get a dog license?
Dog Licenses are good for 1 year. The cost is $20.00 for each dog. Licenses for the following year are automatically sent out and billed in March unless we have received notification that it is no longer needed. Call 519-923-2110 ext 231 for more information.

Why wasn't my waste collected?
Bins are to be placed at the curb by 7am on the morning of your scheduled pick-up day. Bins not placed by the 7 am time may not get picked up. Other reasons may include the placement of your bins (please remember to place them at least 1 meter apart) or if the lids are not closed. Bins can not be overflowing. Contact ext. 233 if you have any further concerns.

Who do I notify if a street light is out?
Please contact ext 233 and provide a thorough description of the location of the streetlight.

What do I do if I want to appear before council?
There is a procedure involved if you want to appear before council to make a deputation or presentation. Requests must be made in writing by 4 pm the Thursday prior to the scheduled meeting date. Further information can be found here.

Who do I contact to book a facility?
Please contact ext. 231 to secure a booking at any of our facilities. Don't forget to check the recreation facilities calendar to see if your date is available.

Where can I find a copy of the fees and charges for the Southgate?
The fees and Charges by-law can be found here. Here you will find fees for everything from photocopies, facility rentals, camping, transfer station and more.

What options do I have for paying my water and/or tax bills?
Please click here to be directed to the payment options page. Payments made at our office can be made by cash, cheque or debit card only. (We do not accept credit card payments.)

All information on this website is provided as a public resource of general information. Every effort is made to ensure that the documents on this website are accurate and contain the latest amendments; however, the Township of Southgate does not guarantee or accept any responsibility for accuracy, reliability, currency or completeness of information provided here.